Who We Are
Thank you for your interest in J. Huber & Associates, a management consulting firm that specializes in reducing process costs by improving customer service.
For two decades, J. Huber & Associates has been a proven resource for transforming manufacturing and distribution operations. Over the past thirteen years, Mr. Huber has now applied this experience to library operations. The results have been a dramatic improvement in both library customer service and productivity performance. more
What We Do
Please feel free to contact Mr. Huber directly to discuss your issues and opportunities regarding:
Improving Service While Reducing Cost
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Transform your new book delivery service performance
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Transform your holds/reserves delivery process
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Optimize your delivery routes and system
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Improve your branch staff circulation productivity
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Create a Culture of Change at your Library
Create Your Purposed-Based Library
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Develop your Community Pyramid of Heirachial Needs
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Develop Value Based Dashboard Metrics
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Create a Resource Staffing Plan
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Create a Targeted Marketing Plan
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Become the focal point for community transformation
What We Provide
Once we have evaluated your needs we can provide:
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On-site process design and project management support
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AMH Sorting Strategic Planning
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No-Totes Solution Design and Implementation
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Service and cost improvement work shops and webinars
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Architectural process design consultation
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Off-site Lean and Purposed-Based project management support and consultation