Thank you for your interest in J. Huber &
Associates, a management consulting firm specializing in
reducing process costs by improving customer service.
Over the past twenty-five years, J. Huber &
Associates has been a proven resource for transforming
manufacturing and distribution operations. Mr. Huber has
now applied this experience to library operations. The
results have been a dramatic improvement in both library
customer service and productivity performance.
Please feel free to contact Mr. Huber directly to discuss
how you can:
-
transform your new book delivery
service performance
-
transform your holds/reserves
delivery process
-
streamline your technical service
process
-
improve your branch circulation
performance
-
attack non-value added activities
-
and achieve organizational ownership
for your desired level of cost and service performance.
We provide:
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on-site process design and project management support
-
service and cost improvement work shops
-
architectural process design consultation
-
off site support and consultation
I look forward to speaking with you.
