Thank you for your interest in J. Huber &
Associates, a management consulting firm specializing in
reducing process costs by improving customer service.
Over the past twenty-five years, J. Huber &
Associates has been a proven resource for transforming
manufacturing and distribution operations. Mr. Huber has
now applied this experience to library operations. The
results have been a dramatic improvement in both library
customer service and productivity performance.
Please feel free to contact Mr. Huber directly to discuss
how you can:
transform your new book delivery
transform your holds/reserves
streamline your technical service
improve your branch circulation
attack non-value added activities
and achieve organizational ownership
for your desired level of cost and service performance.
on-site process design and project management support
service and cost improvement work shops
architectural process design consultation
off site support and consultation
I look forward to speaking with you.